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Orthopedic clinic in Denver: 9.42K conversions from Google Ads over five years

An orthopedic practice in Denver wanted local leads for consultations and treatment bookings. We ran its Google Ads from February 2020 to June 2025, with a focus on conversion tracking and cost-per-acquisition optimization. The account turned 24.8K targeted clicks into 9.42K conversions.

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  • 9.42Kconversions
  • 24.8Ktargeted clicks
  • 5+ yrsFeb 2020 to Jun 2025
Consultation requests for an orthopedic practice A list of consultation requests from Google Ads, such as a knee pain consultation, a sports injury evaluation and a hip replacement consult, with an existing patient's billing call marked as not counted. A floating card shows 9.42K conversions from 24.8K targeted clicks between February 2020 and June 2025. A map card shows ads within travel distance of the clinic. A results card lists $36.7K total cost and about $3.90 per conversion over 65 months. A card lists ad groups by service line: knee, hip, spine, shoulder, sports medicine and hand and wrist. Consultation requests Orthopedic practice, Denver · Google Ads REQUESTCONVERSION Knee pain consultationSearch · knee doctor near meBookedSports injury evaluationCall from ad · 3 minBookedHip replacement consultSearch · hip replacement surgeonRequestedExisting patient · billingCall · 2 minNot counted Google Ads 9.42K conversions 24.8K clicks Feb 2020 – Jun 2025 Local leads Ads within travel distance of the clinic Feb 2020 – Jun 2025 Total cost$36.7K Months65 Cost / conv. (calc.)$3.90 Conversions / month~145 Ad groups by service line Knee Hip Spine Shoulder Sports medicine Hand & wrist Each with its own keywords and page
Illustration. Requests, service lines and map are examples; figures are from this account.

The project

Local consultation leads for an orthopedic practice, managed for five years

The brief

A specialized orthopedic practice in Denver, Colorado wanted local leads for consultations and treatment bookings, at a cost per acquisition that made each new patient worthwhile.

What we did

We ran the practice's Google Ads from February 2020 to June 2025, focused on local lead generation, with conversion tracking on consultation requests and bookings and ongoing cost-per-acquisition optimization.

What changed

Over 65 months the account turned 24.8K targeted clicks into 9.42K conversions for a total cost of $36.7K. That works out to about $3.90 per conversion, or around 145 conversions a month on about $565 of spend.

Kept private: the practice's ad copy, keywords and patient details. Ask us on a call about the setup in more detail.

How we ran it

Three parts of the strategy, and what orthopedics changes

Here is what each part of this account's setup does, and how an orthopedic practice changes the way it works.

  • Local lead generation

    What it does
    Focuses ads on the area patients will travel from, with the clinic's location and phone number in the ad.
    In orthopedics
    Patients search by body part, injury and treatment. Separate ad groups for each service line, each with its own landing page, match the ad to what the patient needs.
  • Conversion tracking

    What it does
    Counts consultation requests, calls and online bookings, so bids and reports follow real patient actions.
    In orthopedics
    Practices take many calls from existing patients about scheduling and billing. Counting only new-patient calls keeps bidding focused on new consultations.
  • Cost-per-acquisition optimization

    What it does
    Moves bids and budget toward the keywords and locations that bring conversions at the target cost.
    In orthopedics
    A surgical consultation and a sports injury visit are worth very different amounts, so targets work best set per service line rather than one cost for the whole account.

For your practice

Set a cost-per-acquisition target for your practice

Cost-per-acquisition optimization needs a target. Work out the most you can pay for each consultation, and the budget that would bring the new patients you want.

Your practice in numbers

The starting values are examples, not benchmarks or predictions.

$
%
×

Target cost per consultation

$250 or less

Consultations needed a month
40
Most you'd spend a month
$10,000
First-year patient value
$30,000

For reference, this practice's conversions averaged about $3.90 over 65 months. Your cost depends on your service lines, area and competition.

Target cost = patient value × share of consultations that become patients ÷ the return you want. Spend at or below the target and the ads pay back at least that return in first-year value, before clinical costs.

Add these numbers to my proposal

FAQ

Questions about this project

Something else? Ask us directly and we'll answer it in our reply.

Who was the client?

An orthopedic practice in Denver, Colorado. This page describes the type of practice, the goal and the results rather than naming the client.

What counted as a conversion?

Conversions are the actions the practice's Google Ads account was set up to count. For your practice, we agree which actions count before launch, such as new-patient calls, consultation requests and online bookings.

Why is the conversion rate so high?

About 38% of clicks became conversions in this account. Rates that high usually mean an account counts several kinds of action, such as calls and booking requests. For your practice, we'd track new-patient consultations separately, so you can see exactly what each new patient costs.

Can you advertise specific service lines, like knee or spine?

Yes. Each service line gets its own ad group, keywords and landing page, and budgets follow the value of each service and how many new patients your surgeons can see.

Do you work with groups that have several locations or surgeons?

Yes. Each location gets its own targeting and tracking, ads point to the nearest clinic, and surgeon profiles help patients choose. Reports show consultations by location and service line.

How do you handle Google's healthcare ad rules?

Health ads can't use remarketing lists, Customer Match or lookalike segments, so we rely on search intent and location targeting. We also keep patient details out of URLs, forms and conversion names sent to Google.

How long did you manage this account?

The figures cover February 2020 to June 2025, more than five years of Google Ads for the practice. Over that time the account averaged about $565 in ad spend and 145 conversions a month.

Will we own the Google Ads account?

Yes. We work in your own Google Ads account or create one in your practice's name, so the campaigns and their history stay with you.

Contact us

Tell us what you want your marketing to achieve

Send a few details about your business and what you need. We reply with a clear next step: a consultation, a written proposal or a free marketing audit.

  • We review your website and current marketing before we talk
  • You get a written scope and next steps, not a generic pitch
  • Healthcare and medical billing: advertising and privacy rules flagged early
Not ready for a proposal? Get a free marketing audit

Request a free proposal

We review your website first, then reply with the services and scope that fit.

No obligation. We review your site before we talk.

Insights

Guides for orthopedic and specialty practices

Practical advice on service-line campaigns, call tracking and measuring what each new patient costs.

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